Consumer protection
From The Art and Popular Culture Encyclopedia
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| - | '''Protection''' is any measure taken to guard a thing against [[damage]] caused by outside forces. Protection can be provided to physical objects, including organisms, to systems, and to intangible things like [[civil and political rights]]. Although the mechanisms for providing protection vary widely, the basic meaning of the term remains the same. This is illustrated by an explanation found in a manual on electrical wiring: | + | In regulatory jurisdictions that provide for it (comprising most or all [[developed country|developed countries]] with [[free market]] economies), '''consumer protection''' is a group of laws and organisations designed to ensure the [[rights]] of [[consumers]] as well as [[fair trade]], competition and accurate information in the [[marketplace]]. The laws are designed to prevent the businesses that engage in [[fraud]] or specified [[Anti-competitive practices|unfair practices]] from gaining an advantage over competitors. They may also provide additional protection for those most vulnerable in society. Consumer protection laws are a form of government regulation that aim to protect the rights of consumers. For example, a government may require businesses to disclose detailed information about products—particularly in areas where safety or public health is an issue, such as food. |
| - | :"The meaning of the word 'protection', as used in the electrical industry, is no different to that in everyday use. People protect themselves against personal or financial loss by means of insurance and from injury or discomfort by the use of protective clothing. They further protect their property by the installation of security measures such as locks and/or alarms systems." | + | Consumer protection is linked to the idea of consumer rights and to the formation of consumer organisations, which helps consumers make better choices in the marketplace and get help with consumer complaints. Other organisations that promote consumer protection include government organisations and self-regulating business organisations such as consumer protection agencies and organisations, the [[Federal Trade Commission]] in America and [[Better Business Bureau]]s in America, Canada, England, etc. |
| - | Some kind of protection is a characteristic of all life, as living things have evolved at least some protective mechanisms to counter damaging environmental phenomena, such as [[ultraviolet light]]. | + | A consumer is defined as someone who acquires goods or services for direct use or ownership rather than for resale or use in production and manufacturing.Consumer interests can also be protected by promoting competition in the markets which directly and indirectly serve consumers, consistent with economic efficiency, but this topic is treated in [[competition law]]. Consumer protection can also be asserted via non-government organisations and individuals as [[consumer activism]]. |
| - | ===Protection of ecological systems=== | + | |
| - | *[[Environmental protection]], the practice of protecting the natural environment | + | |
| - | + | ||
| - | ===Protection of social systems=== | + | |
| - | *[[Consumer protection]], laws governing sales and credit practices involving the public. | + | |
| - | *[[Protectionism]], an economic policy of protecting a country's market from competitors. | + | |
| - | *[[Protection of rights]], with respect to civil and political rights. | + | |
| - | *Data protection through [[information privacy]] measures. | + | |
| - | *[[Intellectual property protection]]. | + | |
| ==See also== | ==See also== | ||
| - | *[[Safety]] | + | |
| - | *[[Security]] | + | ===Consumer issues=== |
| + | |||
| + | * [[Airline complaints]] | ||
| + | * [[Antitrust]] | ||
| + | * [[Better Business Bureau]] | ||
| + | * [[Class action]] | ||
| + | * [[Competition policy]] | ||
| + | * [[Competition regulator]] | ||
| + | * [[Consumer complaint]] | ||
| + | * [[Consumer organization]] | ||
| + | * [[Cooling-off period (disambiguation)|Cooling-off period]] | ||
| + | * [[Credit (finance)|Credit]] and [[debt]] | ||
| + | * [[Extended warranty]] | ||
| + | * [[Fairtrade labelling]] | ||
| + | * [[Federal Trade Commission]] | ||
| + | * [[Food safety]] | ||
| + | * [[List of food labeling regulations]] | ||
| + | * [[Mandatory labelling]] | ||
| + | * [[Ombudsman]] | ||
| + | * [[Online Complaint Management System]] | ||
| + | * [[Planned obsolescence]] | ||
| + | * [[Product recall]] | ||
| + | * [[Telephone Consumer Protection Act]] | ||
| + | * [[Transparency (market)]] | ||
| + | * [[Unfair competition]] | ||
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In regulatory jurisdictions that provide for it (comprising most or all developed countries with free market economies), consumer protection is a group of laws and organisations designed to ensure the rights of consumers as well as fair trade, competition and accurate information in the marketplace. The laws are designed to prevent the businesses that engage in fraud or specified unfair practices from gaining an advantage over competitors. They may also provide additional protection for those most vulnerable in society. Consumer protection laws are a form of government regulation that aim to protect the rights of consumers. For example, a government may require businesses to disclose detailed information about products—particularly in areas where safety or public health is an issue, such as food.
Consumer protection is linked to the idea of consumer rights and to the formation of consumer organisations, which helps consumers make better choices in the marketplace and get help with consumer complaints. Other organisations that promote consumer protection include government organisations and self-regulating business organisations such as consumer protection agencies and organisations, the Federal Trade Commission in America and Better Business Bureaus in America, Canada, England, etc.
A consumer is defined as someone who acquires goods or services for direct use or ownership rather than for resale or use in production and manufacturing.Consumer interests can also be protected by promoting competition in the markets which directly and indirectly serve consumers, consistent with economic efficiency, but this topic is treated in competition law. Consumer protection can also be asserted via non-government organisations and individuals as consumer activism.
See also
Consumer issues
- Airline complaints
- Antitrust
- Better Business Bureau
- Class action
- Competition policy
- Competition regulator
- Consumer complaint
- Consumer organization
- Cooling-off period
- Credit and debt
- Extended warranty
- Fairtrade labelling
- Federal Trade Commission
- Food safety
- List of food labeling regulations
- Mandatory labelling
- Ombudsman
- Online Complaint Management System
- Planned obsolescence
- Product recall
- Telephone Consumer Protection Act
- Transparency (market)
- Unfair competition
