Moderation system
From The Art and Popular Culture Encyclopedia
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On Internet websites that invite users to post comments, a moderation system is the method the webmaster chooses to sort contributions that are irrelevant, obscene, illegal, or insulting with regards to useful or informative contributions.
Various types of Internet sites permit user comments, such as: Internet forums, blogs, and news sites powered by scripts such as phpBB, a Wiki, or PHP-Nuke. Depending on the site's content and intended audience, the webmaster will decide what kinds of user comments are appropriate, then delegate the responsibility of sifting through comments to lesser moderators. Most often, webmasters will attempt to eliminate trolling, spamming, or flaming, although this varies widely from site to site.
Social media sites may also employ content moderators to manually inspect or remove content flagged for hate speech or other objectionable content. In the case of Facebook, the company has increased the number of content moderators from 4,500 to 7,500 in 2017 due to legal and other controversies. In Germany, Facebook is responsible for removing hate speech within 24 hours of when it is posted.
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