Personal knowledge management
From The Art and Popular Culture Encyclopedia
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Personal knowledge management (PKM) is a collection of processes that a person uses to gather, classify, store, search, retrieve, and share knowledge in his or her daily life and the way in which these processes support work activities.
Skills
Skills associated with personal knowledge management.
- Reflection. Continuous improvement on how the individual operates.
- Manage learning. Manage how and when the individual learns.
- Information literacy. Understanding what information is important and how to find unknown information.
- Organizational skills. Personal librarianship. Personal categorization and taxonomies.
- Networking with others. Knowing what your network of people knows. Knowing who might have additional knowledge and resources to help you
- Researching, canvassing, paying attention, interviewing and observational 'cultural anthropology' skills
- Communication skills. Perception, intuition, expression, visualization, and interpretation.
- Creative skills. Imagination, pattern recognition, appreciation, innovation, inference. Understanding of complex adaptive systems.
- Collaboration skills. Coordination, synchronization, experimentation, cooperation, and design.
Tools
Some organizations are now introducing PKM 'systems' with some or all of four components:
- Just-in-time Canvassing - templates and e-mail canvassing lists that enable people to identify and connect with the appropriate experts and expertise quickly and effectively
- Knowledge harvesting - software tools that automatically collect appropriate knowledge residing on subject matter experts' hard drives
- Content management tools - taxonomy processes and desktop search tools that enable employees to subscribe to, find, organize, and publish information that resides on their desktops
- Personal Productivity Improvement - knowledge fairs and one-on-one training sessions to help each employee make more effective personal use of the knowledge, learning, and technology resources available in the context of their work
PKM has also been linked to these tools:
- social bookmarking and enterprise social bookmarking
- knowledge logs (K-logs)
- e-mail, calendars, task managers
- Online Web Assistants
- Wikis
Other useful tools include Open Space Technology, cultural anthropology, stories and narrative, mindmaps, concept maps and eco-language, and single frames and similar visualization techniques. Individuals use these tools to capture and ideas, expertise, experience, opinions, or thoughts, and this 'voicing' will encourage cognitive diversity and promote free exchanges away from a centralized policed knowledge repository. The goal is to facilitate knowledge sharing and personal content management.
See also
- Personal knowledge base
- Adaptive hypermedia
- Commonplace book – pre-computer technique
- Comparison of knowledge base management software
- Knowledge management
- Personal information management
- Personal wiki
- Semantic desktop
- User modeling